If you can log in to without any issues, checked the device activity and notifications to make sure your device is not being blocked, completed the CAPTCHA reset, and confirmed that IMAP is enabled, it is time for the next step: the modern version of unplugging it and plugging it back in.
Remove Your Gmail Account From Your Device And Reload It You will not be able to access your email account from the server if IMAP technology is turned off on. Gmail may also not be working on your device if IMAP (Gmail's technology that it uses to send mail to your device) is disabled in the settings. The attempt at signing in should work this time, and Google will now remember your device so it does not get blocked in the future. Next, use your iPad or iPhone to log into your Gmail account.
To complete the CAPTCHA reset, head to Google’s CAPTCHA reset page and use your username and password to log in. The CAPTCHA reset, a fix offered by Gmail that typically flies under the radar, temporarily unlocks a portion of the security features on Google to allow new devices to connect successfully. If this does not solve the issue, keep reading. You can also unblock the sign-in attempts that were you (well, at least they were hopefully all you).Īfter you confirm to Google that you were the one trying to log in, your email should begin loading on your iPad or iPhone. This will allow you to review all of your recent devices that have attempted to sign in to your account. Use Google’s Website to Review Your Recent DevicesĮven if you do not receive an email regarding blocked sign-ins, it is still a smart idea to check the section titled 'Device activity and notifications' on the 'My Account' section of Google's website. If you see an email or box like this, select the link inside titled "That Was Me", "Review Your Devices Now", or any links with similar language.
Upon logging in, watch for an email or alert box that says something along the lines of "Someone has stolen your password" or "Gmail has blocked your attempt at signing in". Select the small link at the bottom titled "mobile Gmail site".
If you are using an iPhone, a popup may appear that suggests you download an app, but now is not the right time. Open Chrome, Safari, or a different internet browser, head to, and type in your password and email address. If you can, use a computer (the Gmail website is easier to navigate with a bigger screen). Since your iPad or iPhone is unable to give you details about your failed sign in, visiting the Gmail website can be helpful. If you are positive you are entering the correct password for your Gmail account but are still locked out of your mail, try the following steps: 1.
How To Fix Gmail On Your iPhone (or iPad) Even if you aren't traveling, Gmail can choose to block sign-in attempts for a wide variety of reasons. While many people do not even realize this is a possibility, employees at the Apple Store see it happen on a regular basis. Google noticed the attempted connection from a new area and blocked the sign-in because it was suspicious and worried that someone was attempting to hack the account. If it was loading perfectly before, why would traveling cause it to stop? The answer is related to security: Plenty of consumers find themselves in situations where they take a vacation and their email suddenly stops loading upon reaching their destination. Rather, it is the lack of explanation that leaves iPhone consumers in the dark. The problem isn't necessarily the security itself. Unfortunately, in cases where security becomes too strict without any explanation, consumers can find themselves struggling to get back into their own accounts. Consumers do not want their personal information stolen and companies do not want to be sued. Security is a top concern among both consumers and companies. This article will cover the details of why your Gmail is not working on your iPad or iPhone and how to solve the issue to get your email loaded in the Mail app. This issue can be extremely frustrating and confusing. Or perhaps your Gmail was previously working on your device, but now you are traveling and it has suddenly stopped. Although you are certain you are entering the correct password for your Gmail account, your email will not load on your iPad or iPhone.